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How to Join
Join our membership and enjoy our services free of charge immediately by agreeing to the Terms & Conditions and Privacy Policy and filling in required information at [Register].

When you register, you can…
- Set your favorite artist as Main and be the first to receive related news.
- Save your profile to prevent typing in the same information every time you place an order.
- Participate in various membership events.
- Receive coupons from various events in addition to an instant registration coupon.
- Get reward points amounting to 1% of your order total.
How to order
The order process is as follows.

- Step 1. Search a product.
- Step 2. Add to Cart.
- Step 3. Sign in or shop as guest.
- Step 4. Fill out your order.
- Step 5. Select a payment method, then make payment.
- Step 6. Order complete. (Check your order number.)
Payment
We accept the following forms of payment:
- Eximbay
- Credit Card
  - Visa
  - MasterCard
  - American Express
-Paypal



If your order amount is high, you may receive a confirmation call from your credit card company.
In the event that the order is determined to have been placed with a stolen card or identity, the order may be withheld or canceled at our discretion.

Notice for the Protection of Minors: In accordance with the Act on the Consumer Protection in Electronic Commerce, etc., a contract concluded by a minor without the consent of his/her legal representative may be voided by either the minor or legal representative.
Shipping
  • Shipping Method : Selected by customer
  • Shipping Area : A Region.
  • Shipping Rate : Selected by customer
  • Delivery Time : 15 - 20 days
  • - An additional fee may be charged depending on the region.
    - Delivery may be slightly delayed due to product availability and warehouse circumstances.
    - As indicated on the product details, brand products are shipped directly from the brand with a separate shipping fee.
    - For pre-order or custom-order products, please take note of the dispatch date and manufacture period indicated on the product details.
    - If your order includes items that are not available for same-day dispatch, your order will be dispatched when all items are ready to ship.
    - We will inform you if your order is out of stock and not available to ship.
     (※If you do not respond within 7 days to our email notification regarding out-of-stock items, your order will be automatically canceled.)
Returns & Exchanges
Exchanges and Returns
- Exchanges or returns are available within 7 days after delivery (unless the packaging is opened or damaged, resulting in loss of commercial value).

※ Customers are responsible for all return postage costs for change of mind returns and exchanges (including size/color exchanges).
※ Please send your return package only after you submit a request via Private Inquiry.

Not Eligible for Exchange or Return:
- Simple change of mind
- Items that are lost or damaged due to customer mishandling, unless the packaging was damaged in order to confirm the contents of the product
- Items that lost commercial value due to opened or damaged packaging
(e.g.: Home appliances, food, CDs/DVDs, etc.; however, exchange and return requests for items with a screen such as laptops, LCD monitors, and digital cameras due to defective pixels will be resolved in accordance with the manufacturer's standards.)
- Items that notably lost commercial value due to the customer's use or partial consumption (in case of cosmetics, applicable only to products with sample testers provided)
- Items that notably lost commercial value over time and are not eligible for resale
- Reproduceable items with damaged packaging
(For further information, please visit Customer Service > Private Inquiry.)
Refunds
Your refund request will be processed after the returning item is inspected after your package arrives at our return address and undergoes inspection.

Once your item is confirmed returned and inspected, your refund request will be processed within 3-5 business days.

Other
Reward Points
- 1% of your payment amount will be rewarded in points.
- Reward points gained from orders become available for use 7 days after delivery.
- Reward points remain pending until 7 days after your order is delivered. Pending points cannot be used as a payment method.
- Your reward points (Total Reward Points - Points Spent - Points Pending) can be used immediately to pay for any product purchase.
- The minimum limit of reward points available for use at checkout is $5.
- There is no maximum limit for the use of reward points.

Period of Use
Reward points gained from orders become available for use 7 days after delivery. Reward points remain pending for 7 days in case the order is cancelled or returned. Pending points cannot be used as a payment method. Your reward points (Total Reward Points - Points Spent - Points Pending) can be used immediately to pay for any product purchase.

Condition for Use
The minimum limit of reward points available for use at checkout is $5. There is no maximum limit for the use of reward points.

Condition for Expiration
Reward points gained from a canceled or refunded order will expire along with the order. If you freeze or close your account, your reward points will automatically expire. The expiration period of reward points is 2 years after the issue date. Reward points will automatically expire after 2 years.

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